After-sale service is one of the important issues in GWM overseas market developing strategy, by now GWM has already established more than 400 maintenance centers in abroad and its service radius is within 300 km in large quantity region. In order to inspirit the persistent improvement of service level in overseas service network and to encourage the advanced, Great Wall Motor Company Limited invested hundreds of thousands of US Dollars in plan and implement of “the 1st GWM outstanding overseas service providers selection campaign”.
Based on the principle of open, fair and just, in accordance with the criteria already in place, distributors of GWM in Venezuela, Colombia, Russia and Service Managers from Colombia and Russia have been selected respectively.
GWM will award medals and a large reward on spare parts purchasing, maintenance tools and service activities to the prizewinning service providers.
To the prizewinning service managers, except the medal, GWM also will invite them to China to watch Beijing Olympic Games with free of charge transport and accommodation to share the Olympic passion.
Good product has a close connection with excellent after-sale service, hence, GWM will continue to increase its support to overseas distributors. In future, GWM will hold the outstanding overseas service providers selection campaign every year and enhance the reward gradually. Win-win between GWM and its business partners is regarded as a part of GWM culture, so the prizewinning distributors in this campaign will be included in the list of GWM outstanding distributors. The 2nd GWM outstanding overseas service providers selection scheme is under planning.
The great importance and large investment in overseas after-sale service that GWM has attached and done will surely raise the service level of overseas distributors, supply thoughtful service to overseas end-users. As one of the outstanding representatives of China automobile brands in export, GWM overseas after-sale service has undoubtedly taken the leading place.
Prizewinning distributors:
GREAT WALL DE VENEZUELA, C.A
GREAT WALL COLOMBIA S.A.
IRITO GROUP-Russia
Prizewinning service managers:
Luis Alberto Sanchez R.(GREAT WALL COLOMBIA S.A.)
Ivan G.Panshin (IRITO GROUP)